FAQ Delivery As an environmentally sensitive company, we work hard to avoid unnecessary deliveries and to minimise our carbon footprint. We offer a unique delivery service using our Eco-friendly electric powered BMW. As a low-carbon service, the vehicle incurs no congestion charge and this saving is passed on to customers by offering a complementary free local and national delivery service or with our £25 fixed deliver/collection service – equivalent to the cost of a bike courier. Free Same Day London Eco-Delivery Order by 3pm and qualify for same day Eco-delivery to most Central and West London addresses Minimum hire spend to qualify for complementary delivery: £100+VATQualifying London postcodes: W1-W14, WC1, WC2, N1, SE1, SW1-SW11Collection not includedCrosshires do not qualify for free delivery. Free National Next Day Non Timed Delivery Order by 3pm and qualify for our free overnight, next-day, national delivery service. Delivered by 6pm the next dayMinimum order of £100+VATCollection not includedCustomer responsible for getting the cards back to us by the end of your hireGeographical surcharges apply for over water, London congestion, and Highland and Island deliveries Free dedicated VMEDIA hire returns point at CCK We also have a dedicated hire returns point for clients to return hired media to CCK in Fitzrovia, Tottenham Court Road, as an alternative to our W3 address. This is a drop off point only. Address: CCK, 175-176 Tottenham Court Road, London, W1T 7NXPlease bring with you your dispatch note, or VMEDIA order number and name, and present this to the CCK team Returns must be by 12 noon Fixed Price London Delivery/Collection If the complementary delivery service does not apply for you, then: Fixed £25 price each way to most Central and West London addressesQualifying London postcodes: W1-W14, WC1, WC2, N1, SE1, SW1-SW11For deliveries: Order by 2pm for same-day. This is non time-specific but will be delivered to you before 6:00pm.For collections: Order by 2pm for same-day. This is non time-specific but will be collected from you by 6:00pm. Fixed Price Next Day National Delivery If the Non-Timed National Delivery service does not work for you, VMEDIA offer a timed service: Fixed £30 priceDelivery by 9am next working dayOrder by 3pmCustomer responsible for getting the cards back to us by the end of your hireGeographical surcharges apply for over water, London congestion, and Highland and Island deliveries Arrange your own collection/return by Courier/Post Our media cases are conveniently small, so that you can courier memory cards easily and inexpensively. You are welcome to arrange a courier to collect and return your hires of memory cards. If you arrange your hire to be collected/returned to us by post or courier, please be aware that you are responsible for the cards’ safe collection/return and that the hire will only finish when the media is returned to us. Email VMEDIA for quote Terms and Conditions * Minimum hire spend to qualify for delivery: £100+VAT** Qualifying London postcodes: W1-W14, WC1, WC2, N1, SE1, SW1-SW11